Privacy & Security

Rbazzi Privacy Policy — How Your Data Is Kept Safe

We believe keeping your personal information fully secure is your right. This page explains clearly how Rbazzi collects, uses, and protects your data.

Last Updated: January 2026
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By using the Rbazzi platform, you agree to this Privacy Policy. We never sell your personal information or share it without your consent. Your privacy is our top priority.

1. Introduction & Scope

Rbazzi ("we", "our") is an online betting and entertainment platform. This Privacy Policy explains how we collect, process, store, and protect your personal information when you use our website and application.

This privacy policy applies to all Rbazzi services — including website visits, account registration, betting, payment transactions, and customer support. Please read it carefully before using the platform.

1.1 Policy Updates

We may update this Privacy Policy at any time. If significant changes are made, you will be notified by email or through the platform. The date of the latest update is always shown at the top of the policy.

In brief: This Privacy Policy gives you complete transparency into how your data is used. Our goal is to ensure you always know exactly what is being done with your information.

2. What Information We Collect

Rbazzi only collects the information necessary to operate the platform, maintain security, and provide you with the best possible experience. The different categories of data are described in detail below.

Identity Information

Full name, date of birth, National ID number, and address. This information is required for KYC verification.

Contact Information

Email address and mobile number — used for account verification, security alerts, and support.

Financial Information

Payment method type (bKash, Nagad, Rocket), transaction ID, and amount. We do not store card numbers or bank passwords.

Usage Data

Betting history, game activity, login times, and IP address — used to improve the platform and prevent fraud.

Device & technical information

Device type, operating system, browser version, cookies, and session data. This information is necessary to keep the site functioning properly.

2.1 Minors' Data

Rbazzi never knowingly collects personal information from anyone under the age of 18. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

The information you provide at registration must be accurate and complete. Incorrect details may cause issues with account verification and payments.

3. How Your Information Is Used

Rbazzi only uses your data for specific, lawful purposes. Below is a detailed breakdown of why we process your information.

Purpose What Information Is Used Legal Basis
Account Management Name, email, mobile Contractual obligation
KYC Verification NID, address, date of birth Legal obligation
Payment Processing Financial details, transaction IDs Contractual obligation
Fraud Prevention IP, Device, Betting History Legitimate Interest
Customer Support Contact details, transaction history Contractual obligation
Promotional Communications Email, mobile Your consent
Platform Improvement Usage & Device Data Legitimate Interest

3.1 Marketing Communications

If you'd prefer not to receive promotional emails or SMS, you can opt out at any time from your account settings or by at the Help Center contacting us to unsubscribe. Note that critical security notifications cannot be turned off.

Important: Rbazzi never sells your personal information to advertisers or third parties. That's a core commitment we stand by.

4. Data Sharing Policy

Rbazzi only shares information with third parties in limited circumstances and under strict conditions. Below is a detailed breakdown of when and with whom your data may be shared.

4.1 Payment Processors

To process financial transactions, we share the necessary information with payment gateways such as bKash, Nagad, and Rocket. These providers follow their own privacy policies and adhere to strict security standards.

4.2 Identity Verification Services

For the KYC process, the necessary identity information is shared with a licensed verification partner. This process is fully encrypted and regulated.

4.3 Legal Obligations

We may disclose information in compliance with legal obligations, including valid court orders, government directives, or requests from law enforcement authorities. Where possible, we will endeavour to notify you in advance.

4.4 Business Changes

In the event of a merger, acquisition, or corporate restructuring, your information may be transferred to the new entity. This Privacy Policy will remain in effect, and you will be duly informed of any such change.

Rbazzi never sells or transfers your information to advertisers, marketing agencies, or data brokers. This restriction is a core part of our policy.

5. Data Security Measures

Rbazzi follows industry-standard security technologies and practices to protect your personal data. Here's an overview of the key pillars of our security framework.

5.1 Encryption

All data transfers are protected with 256-bit SSL/TLS encryption. Sensitive information stored in our database is secured using AES-256 encryption. Passwords are never stored in plain text — only bcrypt hashes are kept.

5.2 Access Controls

Your personal information is only accessible to staff members who need it to perform their duties. All access is logged and regularly audited. Employees are bound by strict confidentiality agreements.

5.3 Two-Factor Authentication (2FA)

We recommend all users keep two-factor authentication (2FA) enabled on their accounts. It adds an extra layer of protection against unauthorized access.

5.4 Data Retention Period

How long we retain your data depends on its type:

  • Account Information: For as long as your account is active, and for 5 years after closure.
  • Transaction Records: Up to 7 years where required by law.
  • KYC documents: 5 years after verification, or as required by law.
  • Log & Access Data: Up to 12 months.
  • Marketing data: Withdrawn consent results in immediate deletion.

We conduct regular security audits and penetration testing. If a vulnerability is discovered, affected users will be notified within 72 hours.

6. Cookies & Tracking Technologies

Rbazzi uses cookies and similar technologies to enhance your experience and ensure the platform runs smoothly. Below is a breakdown of the different types of cookies we use.

6.1 Types of Cookies

  • Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
  • Performance Cookies: Helps us understand which parts of the site are used most. All data is anonymized.
  • Functionality Cookies: Remembers your language preferences, settings, and login information.
  • Analytics Cookies: Used to analyze user behavior and improve the platform.

6.2 Cookie Controls

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect how certain parts of the platform function. You can set your preferences via our cookie banner on your first visit.

Please note: rbazzi does not use third-party advertising cookies. Our cookies are used solely for platform functionality and security.

7. Your Rights

Under Rbazzi's Privacy Policy, you hold several important rights over your personal data. These rights are free to exercise and straightforward to use.

Right to Access Your Data

You may request a copy of the information we hold about you. We typically respond within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Many details can be updated directly from your account settings.

Right to Erasure

You may request that your data be deleted, provided there are no outstanding legal or contractual obligations requiring its retention.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your information be restricted.

Data Portability

You can request an export of your data in a structured, machine-readable format.

Right to Object

You can object to marketing communications or profiling at any time.

7.1 To Exercise Your Rights

To exercise any of the rights above, at the Help Center contacting us or directly support@rbazzi.betPlease email us at. We typically respond within 30 days of verifying your identity.

8. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, our dedicated team is always ready to help.

Email Support

Support@rbazzi.bet
We typically respond within 24 hours.

Live Support

24/7 Live Support
Help Center Start a chat from.

We take all privacy-related complaints seriously. You will receive an initial response within 7 business days of submitting your complaint, and we will work to provide a full resolution within 30 days.

Why Your Data Is Safe with rbazzi

Here's a quick overview of our core privacy and data protection features.

256-bit SSL Encryption

Every data transfer is secured with the highest-grade SSL encryption. Your information is never transmitted over open channels.

No Third-Party Data Sales

Rbazzi never sells your personal information. No advertiser or data broker has access to your data.

Secure KYC Verification

The identity verification process is fully encrypted and handled through a licensed partner.

Two-Factor Authentication

Enable 2FA to add an extra security layer to your account and easily prevent unauthorized access.

Transparent Data Retention Policy

Retention periods for all data are clearly defined. Once no longer needed, data is securely deleted.

Full Control in Your Hands

You have full rights to view, correct, export, or delete your data — and you can submit a request at any time.

Safe & Trusted

Play with Your Privacy Protected

At rbazzi, every transaction and every bet is fully secure and encrypted. Open an account today and enjoy complete peace of mind.

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